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Travel information |
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 BAGGAGE
All checked in baggage must be marked with name, telephone plus
permanent and temporary addresses. Most airlines have a free baggage
allowence of 20 kilos plus 5-10 kilos in hand luggage in economy class
within Europe and to Asia. To the USA/Canada and partly South America
there is the piece concept regardless of booking class. That means two
bags per person, maximum weight 23 kilos each and 5-10 kilos in hand
luggage.
Please note that the weight of baggage + hand luggage
varies depending on airline. Do you have excess weight or bulky luggage
then there is a special check-in counter for those items and it is
always good to inform the airline before departure.
Except checked
in luggage, you may have a hand luggage no bigger than that there is
room for it under the flight seat. Therefore the maximum size is
56x45x25 cm and the maximum weight is normally between 5-10 kilos. For
security reasons it is forbidden to carry dangerous items in you hand
luggage such as matches, cigarette lighters, pyrotechnical articles,
spray cans, poisonous substances, weapons and any kind of knife.
THE CHECK-IN
usually opens approximately 2 hours before departure and you must have
checked in your baggage no later than 1 hour before departue. Some
airlines require check-in 2 hours before departure. We recommend you to
be at the airport in good time as there are often many passengers
departing. If you miss your flight as a result of late check-in neither
the insurance or Volandoresor will cover the extra charges that may
occur.
LOST BAGGAGE
If your baggage is damaged or lost upon arrival then you must
immediately contact the bagageservice Lost and Found at the airport. A
lost report is made, a so called P.I.R report (Property Irregularity
Report), and you will receive a copy. Then an international search
starts. Without this P.I.R report you cannot receive any compensation
from your insurance company or the airline. On the back of your
boarding card you may find more information. Volandoresor takes no
responibility for lost baggage, delays, cancelled flights e t c that
are responsibilities of the airline. Remember that it is always good to
have a travel insurance!
IMPORTANT INFORMATION Volandoresor
its not responsible for any baggage cost and any additional charges not
included in the ticket price. Note that the some airlines charge a fee
for luggage at checking. This is paid directly to the airline!
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